GUIDE: How to Permanently Close SlicePay Account?

In case you have a SlicePay Account active, and you want to close it, you can follow this guide:

Know your SlicePay Financial Service Providers:

SlicePay is offered by the following Financial Providers:

  1. DMI Finance Private Limited
  2. Quadrillion Finance Private Limited
  3. Fairassets Technologies India Private Limited
  4. Aphelion Finance Private Limited
  5. Northern Arc Capital Limited
  6. Vivriti Capital Private Limited

You can also inspect your CIBIL report to confirm which financial provider is lending your SlicePay Account.

You may also check out list of loan/pay later accounts on your CIBIL.

To cancel your SlicePay Account, you need to contact SlicePay Customer Support or your financial lender.

How to Permanently Close SlicePay Account?

Contact SlicePay Customer Support:

Email: help [at] sliceit [dot] com. You can also use this SlicePay Contact Us page.

Not sure what to write? Use our BNPL Permanent Closure with NOC Email Template. Please note that you can only access this link if you are LOGGED IN to our Forum. Else you’ll see Page Not Found Error.

Make sure you ask them for permanent closure, not a ‘temporary pause’ or ‘inactive’ account.

Contact your Financial Lenders:

SlicePay has nicely listed all their financial lenders’ contact details and grievance redressal on one page. Visit this page.

Contact RBI Ombudsman:

In case you do not get a satisfactory resolution with Slice or your Financial Lender and want RBI to step in, you can always contact RBI Ombudsman for grievance redressal. Check out my detailed post on GUIDE: How to reach out RBI Ombudsman for Grievance Redressal?

Important Things to Remember:

Before you go ahead with closing your SlicePay Account, you should remember the following things:

  1. Double check if all your pending dues are cleared. Else it won’t be closed.
  2. You will get a NOC from your lending provider that your SlicePay is closed with no dues left. Ask for it if you don’t receive it within 2-3 weeks of requesting account closure.
  3. Sometimes (not every time), you may notice a slight decrease in your credit score after closing your account. Don’t worry, it is a temporary thing.
  4. It might take 2-3 months for the ‘closure’ to reflect on your CIBIL profile, so, don’t be scared if you find SlicePay ‘active’ on your CIBIL.
  5. Even after your SlicePay is closed, it will continue to display on your CIBIL as a ‘closed’ account, for a few years. It is just for record-keeping purposes (so that your future lenders know which credits you had opted for previously).
  6. Even if you don’t use it, there is absolutely no harm in keeping your SlicePay account as it is. It helps to keep a healthy mix of ‘Credit Card’ and ‘Loan’ accounts on your Credit Profile.
  7. If you do not own any credit cards till now, and have been offered SlicePay, consider keeping it active, since this is your first credit line. The age of a credit line has a high impact on your credit score. This might help you get a credit card or loan in the future when you need it.

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